- Sign into computer with assigned Clinic account
Launch 'Adobe Creative Cloud' application
Info title Notice
Launching any other Adobe applications first will result in an 'Access Denied' error message when following these directions.
- When prompted to sign in, enter Clinic account info in format "CLNC001@syr.edu"
- A Microsoft prompt for 'More information required' is displayed, choose 'Use a different account'
- At the pick an account screen, choose “Use other account” option and log in with the user's NetID information (username is NetID@syr.edu and password is NetID password)
- MFA will prompt for completionUser will be prompted to verify their account using Multi Factor Authentication
- A Microsoft prompt to 'Stay signed in?' will be displayed, the user may opt for either choice