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  1. Pay close attention to the email address.  If it's not from your manager's  address, it should be immediately suspect.
  2. If you're still unsure, call your manager's office and ask if the claim in the email makes sense.
  3. For more assistance, reach out to your unit's IT Support staff or email our team at itsecurity@syr.edu
  4. If you replied to Delete the bad actor's message at any time, there's a good chance their email address is being remembered by Outlook"bad" email address from Outlook.  Outlook may be remembering the bad actors email address, and you may inadvertently email them the next time you try to email your manager.  Outlook may "help" you by auto-completing your intended address with the bogus one.  Here's how to delete that address out of Outlook's autocomplete list.
    1. For Windows
      1. Start a new message by clicking "New Email" 
      2. Start typing your manager's name in the "To" field
      3. You should see a list titles "Recent People" pop up as you're typing
      4. Once If the fake address pops up, click the "x" next to it to delete it.
    2. For Mac
      1. Start a new message by clicking "New Email" 
      2. Start typing your manager's name in the "To" field
      3. You should see a list titles "Contacts and Recent Addresses" pop up as you're typing
      4. Once If the fake address pops up, click the "x" next to it to delete it.