- Verify audio input/output by going to System Preferences > Sound > input/output. You will be able to verify that the correct device(s) are recognized and set as the default.
- Run software updates, device drivers in macOS are packaged with system updates so this will often resolve issue.
- If necessary, download the driver or device software directly from the manufacturer's website. Downloads from third party sites can often be bundled with malware and represent a security risk.
Apple Troubleshooting Pages
If your built-in camera isn't working on your Mac
Control access to your microphone on Mac
About the audio ports on a Mac
If you can't hear sound from your speakers
Windows 10 Additional Solutions