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- When is the migration taking place?
- The migration has now occurred
- Can I opt out of migrating my account?
- No. All Law accounts will be moved to the centrally administered instance of Zoom.
- How do I log in to the new account?
- Web login information can be found at https://zoom.syr.edu.
- For your On desktop and mobile device Zoom apps, select "sign in with SSO"
- If prompted for domain, enter "syracuseuniversity" without quotes
- If prompted for account address, use "[netid]@syr.edu" (without quotes, no law)
- What will happen to my Zoom Cloud recordings?
- Recordings captured in the Law instance of Zoom will be migrated to the new account.
- These recordings will be subject to the university's recording retention restrictions, including automatic deletion 120 days after they are created.
- Deleted recordings may be recovered and downloaded for 30 days following their deletion. After 30 days, they will be permanently deleted.
- Migrated recordings will not be automatically copied to Kaltura.
- After the migration, Zoom Cloud recordings will be copied to Kaltura automatically.
- If you wish to retain these Zoom Cloud recordings, you will need to manually download the recordings, and move them into Kaltura.
- It is recommended that this be done immediately after migration.
- Instructions for downloading a Zoom recording and uploading to Kaltura.
- You are responsible for moving your own recordings, using these instructions. While we will assist as needed, we cannot move these recordings for you.
- What will happen to my scheduled meetings?
- Meetings created prior to the migration and scheduled for after the migration will need to be recreated
- The links for these meetings will change
- What will happen to my Personal Meeting ID?
- The personal meeting ID will change
- Note that Personal Meeting IDs within the new Zoom account cannot be customized
- Why does my name appear twice in the name field on the profile page?
- On your profile page, your name is displayed as "FirstnameLastname FirstnameLastname"
- This is a quirk of the account naming process, and only occurs on the profile page itself – it will not be visible to other users.
- How do I find additional help with this process?
- Please submit any questions to LawHelp@law.syr.edu
- This document will also be updated as additional frequently asked questions are submitted