- Open the Outlook App
- In the left-hand column, right-click the name of the shared mailbox.
- Select "remove (name of mailbox)"
- If warned that offline cached content for the account will be deleted, select Yes to proceed.
Note: In some circumstances, you may be presented with a message saying that the account cannot be removed. If this occurs, please reach out to LawHelp@syr.edu for assistance.