Online Success Toolkit
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JUNE  7, 2022

We hope your summer is off to a great start! We are here to help with your technology questions all year long. In addition to exploring the IT resources available to faculty and staff on Answers, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677). Depending on the nature of your inquiry, a representative from the Help Desk, ITS Online Learning Services, the Center for Online and Digital Learning or the Center for Teaching and Learning Excellence will assist you.

This month’s topics:

  • Registration Deadline: Summer Institute for Technology-Enhanced Teaching and Learning
  • Ensemble Videos in Blackboard Courses
  • Update Regarding Multi-Factor Authentication Methods
  • ITS Phish Bowl
  • New Libraries Website
  • Faculty Resources from SU Libraries

Registration Deadline: Summer Institute for Technology-Enhanced Teaching and Learning

Since 2012, the Summer Institute for Technology-Enhanced Teaching and Learning (SITETL) has offered faculty members an opportunity to intentionally and judiciously use technology to support academic success. SITETL relies on small groups of faculty members joining from the 11 schools and colleges to engage with various topics and technologies over five full days of sessions. The summer 2022 SITETL session is scheduled for Aug. 1-5. The application deadline is July 15. Visit sitetl.syr.edu to learn more.

Ensemble Videos in Blackboard Courses

Blackboard courses using Ensemble video require updates in the form of new links to videos hosted in Kaltura. The Blackboard course copy function will copy Ensemble video links without displaying an error, but those videos will no longer play. Users can log in to Ensemble to transfer videos using instructions on Answers until July 15, 2022. After that date, Ensemble will be wholly decommissioned, making content stored there permanently inaccessible.

Update Regarding Multi-Factor Authentication Methods

ITS has postponed the removal of the option to approve a multi-factor authentication (MFA) request by receiving a telephone call. This decision was made to allow more time to prepare for the change after the discovery of additional impact to the University community. ITS will communicate the updated timeline when the impact assessment is complete. In the interim, please configure your MFA using the app or text options if you have not already done so. To learn more, you can visit the Multi-Factor Authentication page on Answers. If you have accessibility concerns related to this change, please contact ADA@syr.edu. For any other questions, please contact your academic or administrative IT support personnel.

ITS Phish Bowl

Criminals use malicious email to try to trick you into revealing your password or other sensitive information or to infect your computer with malware. These phishers sometimes try to make their emails look real by using companies’ or institutions’ logos, fonts and colors. Urgent demands also are common (for example, “Reply with your password within 24 hours or your account will be closed!”). You can visit the ITS Phish Bowl to review a collection of recent phishing emails. You also can follow ITS on Instagram for phishing scam alerts.

New Libraries Website

SU Libraries has redesigned the libraries.syracuse.edu website to remain current, improve the user experience and align with University branding. The new site has improved navigation, functionality, responsive design, content and access to collections. You can find several video tutorials to acclimate to the new website on the website blog.

Faculty Resources from SU Libraries

Whether you are teaching a summer course, working on research and scholarship, or updating your CV or syllabus for the fall, the Libraries can help! Check out this list of faculty resources to see how the Libraries can support your success this summer.

Thank you for reading. Go Orange!

MAY 4, 2022

We hope you are feeling strong as the semester draws to a close! In addition to exploring the IT resources available to faculty and staff on Answers, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions. Depending on the nature of your inquiry, a representative from the Help Desk, ITS Online Learning Services, the Center for Online and Digital Learning or the Center for Teaching and Learning Excellence will assist you.

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  • Registration Deadline: Summer Institute for Technology-Enhanced Teaching and Learning
  • Ensemble Decommissioning on June 15
  • Upcoming Change to Multi-Factor Authentication
  • Changes to Zoom Sign-On Options
  • Alternatives to Traditional Final Exams
  • Accommodations for Final Exams
  • Phishing Scam Advisory
  • Tech Spotlight: Google Workspace
  • Course Feedback Window

Registration Deadline: Summer Institute for Technology-Enhanced Teaching and Learning

Since 2012, the Summer Institute for Technology-Enhanced Teaching and Learning (SITETL) has helped more than 200 faculty members enhance teaching and learning through the intentional and judicious use of technology. SITETL is focused on small groups of faculty members engaging with a wide variety of topics and technologies over five full days of sessions. There will be two SITETL sessions this year: one from May 23-27 and the other from June 6-10. Visit sitetl.syr.edu to learn more. The application deadline is Thursday, May 5. Selected applicants will be notified by May 11.

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