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Only Single Sign-On (SSO) is permitted and the following Sign In methods will no longer be permitted:

  • Google (still allowed within the HIPAA compliant Zoom system)
  • Apple
  • Facebook


Logging into Zoom (Desktop App)

  1. Open Zoom desktop client and click Sign In.

    Zoom opening screen

  2. Choose the Sign In with SSO button.

  3. If prompted, enter syracuseuniversity for the company domain. This is not case sensitive but is all one word with no spaces. Then click continue. 

  4. A browser window will open and ask for your NetID and password. Enter both and click Log In.

    shibboleth window 
  5. Your browser will give a pop-up asking if it can open in Choose Allow.

  6. The Zoom desktop app will now open and you can use Zoom normally as an SU licensed user.

    Zoom main window