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Please direct your technology-related issues, concerns and questions to our helpdesk system (Orange Tracker) using the following methods (e-mail is preferred):. Options 1 or 2 are preferred for better tracking and information gathering.

  1. Submit your issue using the Orange Tracker web portal
  2. Email your concern or problem to Orange Tracker via We strongly encourage reporting issues via the ticket system, for better tracking and information gathering.
  3. Call 315-443-4490. If no one is available to answer, please leave a voicemail! It will be transcribed into a ticket in the Orange Tracker system.