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Blackboard Support Contacts
Information Technology and Services (ITS)
Fall/Spring Hours (Phone Support)
8 am to 5 pm (Monday through Friday)
Summer Hours (Phone Support)
Phone support is available at 315.443.2677. If you call after hours, you will have the option to leave a message with support staff.
Note that users are welcome to email email@example.com 7 days a week, 24 hours a day.
|Day||Phone Support Hours|
|Sunday||8 a.m. - Midnight|
|Monday||8 a.m. - Midnight|
|Tuesday||8 a.m. - Midnight|
|Wednesday||8 a.m. - Midnight|
|Thursday||8 a.m. - Midnight|
|Friday||8 a.m. - 5 p.m.|
|Saturday||8 a.m. - 5 p.m.|
College of Law
E-mail firstname.lastname@example.org or call
Email: iSchool IT Support.
E-mail mail: Newhouse Help or call
School of Education
8:30 am to 5 pm (Monday through Friday)
8:30 am - 4:30 pm (Monday through Friday)
030 Huntington Hall
E-mail: email@example.com or call
University College Student Help
The UC Online Help Desk is available to students and faculty enrolled in or teaching University College online courses.
Monday thru Friday, 8:30 a.m. to 4:30 p.m. EST
University College, 700 University Ave., Suite 226
Other Users Support
Guests and users not directly affiliated with Syracuse University: contact the instructor/leader of the course or organization in which you are enrolled.