Blackboard
Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Blackboard Learn LogoImage Removed

Table of Contents

Problem Description

...

Blackboard Support Contacts

General Help

...

E-mail

...

help@syr.edu

...

Phone

...

Information Technology and Services (ITS)

315-443-2677

...

Fall/Spring Hours (Phone Support)

...

8 am to 5 pm (Monday through Friday)

...

Summer Hours (Phone Support)

...

Phone support is available at 315.443.2677. If you call after hours, you will have the option to leave a message with support staff.

Note that users are welcome to email help@syr.edu 7 days a week, 24 hours a day.

DayPhone Support Hours
Sunday8 a.m. - Midnight
Monday8 a.m. - Midnight
Tuesday8 a.m. - Midnight
Wednesday8 a.m. - Midnight
Thursday8 a.m. - Midnight
Friday8 a.m. - 5 p.m.
Saturday8 a.m. - 5 p.m.

College of Law

E-mail lawhelp@law.syr.edu or call

Phone: 315-443-9561

iSchool

EmailiSchool IT Support.

Newhouse

E-mail mail: Newhouse Help or call  

Phone: 315-443-2436

School of Education

E-mail

soehelp@syr.edu

Phone315-443-5002

Fall/Spring Hours

8:30 am to 5 pm (Monday through Friday)

Summer Hours

8:30 am - 4:30 pm (Monday through Friday)

In-Person Support

030 Huntington Hall

Whitman School

E-mailwsmhelp@syr.edu or call

Call: 315-443-2342

University College Student Help

The UC Online Help Desk is available to students and faculty enrolled in or teaching University College online courses.

Email

uchelp@syr.edu

Phone

315-443-4956

Hours

Monday thru Friday, 8:30 a.m. to 4:30 p.m. EST

In-Person Support

University College, 700 University Ave., Suite 226

Other Users Support

Guests and users not directly affiliated with Syracuse University: contact the instructor/leader of the course or organization in which you are enrolled.

...

SU's School & College Support Information