Information Technology Support
Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Added drop shadow

...

To add a user to the reporter field, enter the name, username, or email address in the Reporter field of the issue.  A list of possible matches will appear – select the person from this list.  If the person does not appear in the list, they may not have an Orange Tracker account yet.  You can create an account for them (see Lookup and Create User) and then enter them in the Reporter field.

reporter drop-down showing possible matches.Image Removedreporter drop-down showing possible matches.Image Added

The reporter must be an individual user.  You cannot use a group as the reporter.

...