The Quick Search box is located at the top right of your screen. If you type in the key of an issue, you will jump straight to that issue. For example, if you type in 'ABC-107' (or 'abc-107'), and press the Enter you will be redirected to the Orange Tracker issue 'ABC-107'. In many cases, you do not even need to type in the full key, but just the numerical part. If you are currently working on the 'ABC' project, and you type in '123', you will be redirected to 'ABC-123'.
The quick search field can also be used to search for issues by a word found in the:
Note that smart querying with "due:" does not work correctly as a result of a bug. To search by due date, use the "issue navigator" found under "search for issues." The "overdue" smart term does work with smart querying.
The basic search is more precise than the quick search, but easier to use than the advanced search. It provides a user-friendly interface that lets you define complex queries, without needing to know how to use JQL (advanced searching).
To use the basic search: Navigate to Issues (in header) > Search for issues, then enter your search criteria.
Tip: If the advanced search is shown instead of the basic search, click Basic next to the icon.
If you select multiple fields in the filter list, all of those criteria will apply. For example, I could select:
You can narrow search results in the issue navigator by selecting fields to filter the results. If you select "More," other fields by which to filter the results will appear (scroll through the list to see all the additional fields you can filter the results by):
For example, you could select one or more projects, issue type, current status of the issue, assignee, created date, reporter (not shown in screen shots), component, and more. Use the "search" box that appears under more to find a specific field (ex: reporter).
If you select one of the fields under "More," it will default to a value of "All" and appear on a second line in the menu bar. Use the drop-down screen for that field to define one or more specific search values for that field.
You can also enter text in the box marked "Contains Text" to search the summary, description, and comments for that word.
To remove a criteria from the search, select the drop-down arrow for that criteria and uncheck the selected value/field:
If the filter field was listed under the "More" area of the filter bar, removing the criteria works a little different. To remove the field, select the "X" next to the search field.
To use the advanced search: Navigate to Issues (in header) > Search for issues, then enter your search criteria.
Tip: If the basic search is shown instead of the advanced search, click Advanced next to the icon.
Common Search Strings
Here are a few common search strings that are used across the system:
All issues in the HELP project
project = HELP
All Open and High priority issues in the JIRA project
project = JIRA AND status = Open AND priority = High
All Unassigned issues in the JIRA or HELP project that are not Closed or Resolved, sorted by Created Date
project in (JIRA, HELP) AND assignee is EMPTY AND status not in (Closed, Resolved) ORDER BY createdDate DESC
All your own Closed or Resolved issues within the last 12 weeks, sorted by Updated Date
(assignee = currentuser() OR creator = currentuser()) AND resolutiondate >= -12w ORDER BY updatedDate DESC
All issues where an user added a comment (using the issueFunction)
issueFunction in commented("by bdchabot")
To learn more on advanced searching, please see Advanced Searching
When you select "Issues" from the top menu. a list of the five most recently viewed issues appears at the top of the drop-down menu.
If you want to see even more recently viewed issues, select the "More" button. The results of a search for the 50 most recently viewed issues will be displayed:
Below the "Recent Issues" section in this drop-down menu is a list of your favorite filters. You can select one of these filters to retrieve issues.
To change the default view for issue navigator, select the "change view" button (which displays as three stacked lines at the far right of the search criteria menu). You can then change the default view from this menu.
You may want to re-use a search that you have set up in either basic search or advanced search mode.
Other users can share filters with you. To find a filter that are not listed in your favorites section, select the "Find Filters" link at the top of the filters column.
Use the left-hand column of the "Search for filters" screen that appears to quickly narrow down the range of filters to be searched.
By default, the Filters column containing quick and favorite filters displays when you open the issue navigator. If you want to hide this column to have more room for display of issues returned by a search, select the two left brackets to the right of the "Filters" title at the top of the column.
To unhide the Filters column, select the two right brackets that display at the top of the column.