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  • Are you sure you need to connect to your office computer? Your files and many useful applications (e.g. MS Office) are available via Terminal Server; connecting to TS is easier and more reliable. If you have a specific application you want to use remotely you may need to connect to your office desktop. Feel free to ask consult@cas.syr.edu.
  • You must complete Data Security Training, and have that documented, before we may enable for you Remote Desktop on your office computer. Contact consult@cas.syr.edu to arrange that.

  • Your office computer must be powered on for you to connect.
  • You need to know the Full computer name of your office computer.
  • To learn the Full computer name of your office computer in Windows 10 Right-click on the Start button > select System info.
    Settings About pageImage Removedpress the Windows key and type Control Panel.
  • Click on System
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  • Read the Full computer name.
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If you are connecting from a Windows computer

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    • Go to the https://sura.syr.edu to download the SURA utility. Choose the download tab and download SURA. When prompted, save the sura.exe file to a location you will be able to easily find again on your local computer (such as your desktop or documents folder).
    • There is more information about SURA on the help tab.

SURA Web SiteImage RemovedSURA Web SiteImage Added

Launch SURA

    • Double-click on the SURA.exe file. Enter your SU NetID username and password in the appropriate fields and click Connect.

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Enter your office computer's name in the Remote Desktop section of SURA

    • Press Connect

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Enter your email address in the user name field, your NetID password in the password field.

    • Press OK

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You will be warned that "The certificate is not from a trusted certifying authority".

    • Click Yes

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If you are connecting from a Mac computer

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