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When attempting to open a virtual classroom in 2SU's Adobe Connect environment, the Adobe Connect Add-in fails to load. Instead of opening the room in browser or via the Adobe Connect Add-in, the following message appears:
Workaround Step-by-step:
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- If the issue is occurring in Chrome, the Flash Player settings need to be adjusted.
- Open Chrome, navigate to the 2SU site, and sign in.
- Open the virtual classroom and select the 'i' in the address bar at the top of the Chrome window.
- Set Flash to "Always allow for this site."
- In Safari, the directions here should assist in correcting the issue.
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