Information Technology Support
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Note
titleSummer Information

Students are unable to add funds during the summer hours using GET. Students are able to add funds to their accounts in person during the summer by stopping into 206 Steele Hall during university business hours


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Accessing GET

Accessing GET in a Browser

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You'll now be taken to the Syracuse University GET options page. 

User selection screen


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Student Web Login

Students should select the Click here to login link.

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Once logged in, you'll be taken to your account home page. 


GET overview page

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Parent/Guardian Web Login

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Once you have selected the correct student, follow the prompts on the screen to add credit card information, confirm your purchase, and finalize the transaction. The funds should become available to the student immediately.

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Accessing GET on a Mobile Device

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Once downloaded, open the application. Locate Syracuse University and select it to continue.


Mobile app school selection screen

 


You'll be taken to a Syracuse University login screen. 

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You'll now be taken to the home page. For future logins you may be required to authenticate the account using a fingerprint or the PIN you set up for your GET account. 


Mobile app funds screen

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Getting Help

Login Password Help

The GET app will look for your NetID and password once you have selected Syracuse University. This username is managed on the NetID self-service page. There you can use the "Confirm your passwordAdditional Services" option to ensure you are entering the correct informationtest your login credentials.

If you are continuing to have trouble logging into the application you may contact the ITS Help Desk by calling at 315-443-2677, by emailing help@syr.edu, or by stopping into 1-227 CST. 

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If you are having trouble with managing your funds or would like to report discrepancies with the information found within the app, please contact the housing, meal plan, and ID card services office by calling 315-443-2721, emailing housing@syr.edu, or stopping into 206 Steele Hall during university business hours. 

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