Advancement and External Affairs
Page tree

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


The Syracuse University Advancement and External Affairs division offers a variety of training options to help employees improve skills related to their work.  These instructor-led sessions are geared toward effectively using the technology we work with each day. Using this page you can register for currently scheduled training using the calendar or request training (sessions added or a special training event for your team) using the Training Event Request below.

Training Event Request

Register for a Scheduled Training Workshop

titleClick to View the Training Schedule in List View

Below is a list view of the same training schedule displayed in the calendar above.  Click on any session to read the description of the session and to request a seat in the session (using the link above the description).

Team Calendars

Training Request Form.Registration Form

Team Calendars


Knowledge Base: CITRUS Knowledge Base

Training Environment:

Training Location

Unless otherwise noted all CRM training will take place on-line either through Zoom or Microsoft Teams.


Ryan M. Bentz
Director of Technical Services

315.443.1273 -


Michele Stephenson
Function Business Analyst

315.443.6284 -

640 Skytop Road, Syracuse, NY 13244

Syracuse University

Online Training w/

All Syracuse University students, faculty, and staff have unlimited access to Lynda’s online platform of more than 6,100 courses. can be accessed on-demand to build your technical, managerial, and communication skills.  Log on to using your NetID and password.

Online Meetings

zoom help

AEA has partnered with Zoom to provide access to a premier online meeting platform for all team members. This easy to use tool supports video calls with dozens of attendees along with screen/file share and more. To learn more conatct the AEA training team or use the links below.

Zoom Online Knowledge base

Zoom Video Tutorials