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It's best to have your computer fully patched from Settings > Windows Update.

Instruction on connecting to print queues in A&S. This works when connected to SU's network. We have 64 bit drivers installed.

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  • Press Windows Key + R to open the Run dialog box.


  • In the dialog box type "\\as-prq-01.ad.syr.edu" and hit OK.

  • In the "Enter network credentials" box...
    • User name: Your SU Email address. i.e. NetID@syr.edu
    • Password: Your NetID Password
    • Check "Remember my credentials".



  • The window that opens is a list of all the printers we have shared off that printer. The "details" view may be easiest to read.


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All our Arts & Sciences printers have a name that starts with AS-. After that comes the department prefix. The name keeps adding more details to the left as required to uniquely identify it.

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