When using Skype on a PC computer, make sure to follow the steps below.
Step-by-step guide
Connect webcam to device via USB port
Webcam must be connected before launching Skype
Launch Skype
Select Skype from Start Menu or search in Cortana search
NOTE: There are two Skype Applications on your computer there is 1. Skype and 2. Skype for Business. You can only use Skype for Business if your contact is using Skype for Business.
Enter Skype name and select “next”
Enter Password and select “sign in”
Skype Housekeeping at Launch
Select “Continue” to update profile picture, check sound, and video
Speakers
Choose Speakers from drop-down (TV brand HDMI in classrooms)
Microphones
Choose Microphone from drop-down (webcam)
Video
Choose Webcam from drop-down
Select Continue
Add Profile Picture
Select “Setup Later” to Skip step
Select “Continue” to add photo
Take a picture with webcam by selecting “Take a Picture”
Or Browse your computer for a picture by selecting “Browse”
Add Contact
Select Contacts
Select Add Contact
Select Search Skype Directory or use the search field
Enter Skype name in the field provided
NOTE: You must add your Contact in order to contact them. It is recommended that you request your contacts Skype name in advance for an easier search
Test Audio
Search “Echo / Sound Test Service in Contacts
Select Call
Follow the directions of the automated Skype operator
If your recording is successful, you have configured Skype correctly
Test Video
Select Tools from the Main Menu
Select Options
Select Audio / Video
Confirm webcam is selected for both options
Confirm TV brand HDMI and/or classroom speakers are selected
Adjust the Webcam to benefit the view of your Skype contact
Select Save
Make Video Call
Select Contacts
Choose your Contact
Select Video Call
Group Call
Select Contacts from Main Menu
Select Create New Group
Enter Group Name
Add Contacts
Select Video Call
Chat
Select Contacts
Choose your Contact
Type Message in field provided
Select send icon
Sign-out
Select File from Main Menu
Select Sign-out
Select Skype from Main Menu
Select Quit Skype
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Updated 08/14/2018
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