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In order to use an Issue Collector, the collector has to be created and then displayed. First, the actual issue collector that is created within your Orange Tracker project. Second, the issue collector macro that displays the issue collector. This is typically in an Answers page, but an issue collector can be displayed on a web page, or anywhere HTML code can be created. This document will outline the process for creating an issue collector and a few ways on displaying the issue collector.
Enter in the following information:
Add issue collector
Name: (required) This is the name of the issue collector and this field will not appear in the actual issue collectorform.
Description: Please enter the main propose of the issue collector and if available, the location page using the issue collector.
Collect Browser Info: Select this option to collect meta-information about your browser's statistics, which will be incorporated into issue submitted.
Trigger Text: (required) This field is not used and will not appear on your form.
Issue collector form: Select Custom
Issue collector form
Template: Select Custom
Custom fields: Select the fields you want available for the form
Message: Type a message, which appears in the blue information panel along the top of the dialog box.
Display the Issue Collector
There are a few ways to display the issue collector.
Display an Issue Collector in Answers
We have created a macro for quickly deploying an issue collector in your Answers page. When editing the Answers page the the 'Jira Issue Collector Button' macro.
Server URL: Default is 'ot.syr.edu'
Collector ID: Found in the URL of the collector or in the embed HTML code. Eight alpha-numeric, for example:
- Browser URL:
- Embedded HTML code: collectorId=a0c45db9
Populate Logged in User: Prefills the Name and Email fields with the identity of the logged in user from Answers
Append Username to End of Summary:
Get Ticket From Query String:
Ticket Custom Field Name:
Additional Default Field Values:
Button Text: Customize the button text
Button Type: Primary, Secondary, or Subtle. Default is Primary
- Primary - Colored button
- Secondary - Outlined button with colored link
- Subtle - No outline button until hovered with colored link
Button Alignment: Left, center or right. Default is Left
Environment Variable is a function:
Display an Issue Collector in a Web Page
The project issue collector will supply you with a code snippet that you can add into your web page to add the issue collector.