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In order to use an Issue Collector, the collector has to be created and then displayed. First, the actual issue collector that is created within your Orange Tracker project. Second, the issue collector macro that displays the issue collector. This is typically in an Answers page, but an issue collector can be displayed on a web page, or anywhere HTML code can be created. This document will outline the process for creating an issue collector and a few ways on displaying the issue collector.


Enter in the following information:

Add issue collector

Name: (required) This is the name of the issue collector and this field will not appear in the actual issue collectorform.

Description: Please enter the main propose of the issue collector and if available, the location page using the issue collector.


Collect Browser Info: Select this option to collect meta-information about your browser's statistics, which will be incorporated into issue submitted.


Trigger Text: (required) This field is not used and will not appear on your form.

Trigger Style

Trigger Preview

Issue collector form: Select Custom

Issue collector form

Template: Select Custom

Custom fields: Select the fields you want available for the form

Message: Type a message, which appears in the blue information panel along the top of the dialog box.

Display the Issue Collector

There are a few ways to display the issue collector.

Display an Issue Collector in Answers

We have created a macro for quickly deploying an issue collector in your Answers page. When editing the Answers page the the 'Jira Issue Collector Button' macro.

Server URL: Default is ''

Collector ID: Found in the URL of the collector or in the embed HTML code. Eight alpha-numeric, for example:

  • Browser URL:!default.jspa?projectKey=AASCSYS&collectorId=a0c45db9
  • Embedded HTML code: collectorId=a0c45db9

Populate Logged in User: Prefills the Name and Email fields with the identity of the logged in user from Answers

Default Summary:

Append Username to End of Summary:

Get Ticket From Query String:

Ticket Custom Field Name:

Additional Default Field Values:

Button Text: Customize the button text

Button Type: Primary, Secondary, or Subtle. Default is Primary

  • Primary - Colored button
  • Secondary - Outlined button with colored link
  • Subtle - No outline button until hovered with colored link

Button AlignmentLeft, center or right. Default is Left

Environment Variable is a function:

Display an Issue Collector in a Web Page

The project issue collector will supply you with a code snippet that you can add into your web page to add the issue collector.