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The Center for Learning and Student Success (CLASS) is working to move as many of our programs as possible to an online format beginning Monday, March 23, 2020. Some of the resources available to you are:


Calculus Help Center


Physics Help Center


Netiquette for Synchronous Group Tutoring Sessions

Join the session early: Give yourself time to understand the basic functions of blackboard collaborate such as testing your audio, video and ability to share content if you are a presenter.


Preparation: Have your notes and supporting text with you in addition to any questions you plan to ask your tutor while in session


Maintaining a Professional Environment: Many of our sessions are recorded for students to look back on for review. Be intentional about what and how you are communicating online. 


Mute yourself when not speaking: Background noises can be distracting to the tutor and everyone else in the session making it hard to listen to each other.


Understanding your tutor’s expectations around engagement: When engaging in your session your tutor may engage you in a variety of ways. This may include you

  • Speaking: By unmuting your microphone and vocally asking or answering questions
  • Chatroom: Typing out questions and responses for further inquiry


Make eye contact: If you are sharing video, look at the camera and not the session. It may feel weird, but it shows you are engaged in the session. If you need to multi-task during the session, shut your video off to avoid looking distracted.


Introduce yourself: State your preferred name prior to making a comment or asking a question. Do not assume that participants already knows who you are.


Tech Issues? Don’t forget, the ITS Help Desk is available days, evenings, and weekends. Call them to work through any specific tech issues. 315-443-2677.

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