Center for Online & Digital Learning
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What is it? The Answers software is primarily a knowledge base of technical self-help information for SU staff and others:
What do we use it for? Content focuses on SU systems and technical services and includes solutions to common problems, FAQs, how-to tips, and configuration advice.
Access it here:
Learn more about it:


What is it? CaptionSync (by Automatic Sync Technologies) is a company that provides accessibility, expertise, and support for transcripts, captions, etc.
What do we use it for? At CODL we use it to "Receive transcripts, captions, subtitles and audio description that deliver on accessibility guidelines and offer in-video search features. AST helps you maximize the value of your video content for effective audience engagement."
Access it here:
Learn more about it:


What is it? Cloud-based video management system. It defines CODL in many ways. We produce high-quality video and (embedded) complex graphical content.
What do we use it for? All our videos are stored and shared using Kaltura. We use the embed code from Kaltura to embed videos into their destination in our courses (for example, into Rise, Play Posit, and Blackboard). Our videos used to be stored in Ensemble. See Ensemble.
Access it here:
Learn more:


    • Review how to export a video that needs closed-captioning
    • Review how to upload a captioned video (including removing the auto-generated version)
    • Discuss how to QA captions
    • Discuss how to disable a video from being downloaded


What is it? Teams is the hub for teamwork in Office 365, through chat, meets, calls, and collaboration all in one place. It is also the launching point for each course being run and the location where files are kept. CODL uses it very heavily.
What do we use it for? CODL uses it to chat with other staff members. Teams allows us to quickly contact someone, confirm if they are available, and exchange information. If needed, we ask if they can jump on a quick call. It is also used for individual course file-sharing.
Access it here: (verify this)
Learn more about it:


What is it? Trello is a web-based, Kanban-style, list-making application, and is a subsidiary of Atlassian. It is "a collaboration tool that organizes your projects into boards". In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process. Imagine a whiteboard, filled with lists of sticky notes, with each note as a task for you and your team."
What do we use it for? To track CODL online course development.
Access it here:
Learn more about it:

  • Trello:
    • Make sure staff member has access to all applicable dashboards and courses
    • Review how to check the status of a course, assigned teams, and who is responsible for completing the tasks.
    • Demonstrate how to update Trello cards depending on the task


What is it? Syracuse University has a university license for Play Posit, a tool for adding rich content and dynamic interactions to video. Play Posit is an interactive video platform. It is currently configured for use through Blackboard for instructors to overlay video content hosted in YouTube, Vimeo, and Ensemble. It includes a variety of tools for understanding viewer engagement and assessing viewer learning.
What do we use it for? CODL uses it to build online course content.
Access it here: Placeholder
Learn more about it:


  • Rise: Authoring tool. [TBD]

    • Make sure staff member has access

Easy Prompter

  • Easy Prompter: (IDs and Video/Multimedia)
    • How is it accessed?
    • Upload a script (IDs)
    • Find a specific script
    • Run a script during video shoot (making adjustments, speed of screen reader)
    • Delete a script after it has been used


What is it? Blackboard is Syracuse University's Learning Management System (LMS)
What do we use it for? CODL online courses are built and accessed by faculty and students in Blackboard.
Access it here:

  • Blackboard:
    • Need admin access (For IDs)
    • How to transfer the general template/shell over to a new temp course
    • How to transfer course from temp to live
    • [TBD] Discuss differences between ultra and regular Blackboard

    • Accessibility, what is it and why is it important?
    • How to submit course materials in for remediation (IDs specifically, but important for everyone to think about)
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