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This page provides information regarding IT resources available to the various primary affiliations that are held by former active users at Syracuse University after graduation, retirement, resignation, etc. Below is information to assist in determining which inactive affiliation category a former active user falls into and which IT resources are available and for how long. 

Users retaining resource access should note that many of the IT resources below require login with an active NetID and password. Users can manage their credentials on the NetID self-service page.

IT Resource Access by Inactive Affiliation

Primary AffiliationAffiliation DetailsGeneral IT Resource AccessLimiting Exceptions
Alumni and Student Inactive

Alumni affiliation is acquired by former active students who have a graduated and completed a program of study at Syracuse University. The acquisition of this affiliation typically occurs within 3 months of the completion of the program of study.

Student Inactive affiliation is acquired by former SU and ESF active students that have discontinued their program of study and do not also have another completed or active program of study.  The acquisition of this affiliation typically occurs within 30 days to 2 years of the last academic term dictating by the school or college. ESF Alumni also receive Student Inactive affiliation. 

Former SUPA students also acquire student inactive affiliation within 30 days of last academic term.

Former students retain access to most IT resources for 12 months following graduation. 

Alumni MySlice access is retained for 24 months. Other former students maintain access for 12 months

Former student email, Blackboard, and Handshake access is maintained through yearly password change requirements. Alumni that have never logged into Handshake can create an account



Adobe - Access to the Adobe Creative Cloud suite and its licensing ends after graduation or leaving the University. Cloud based assets and on-campus access to Adobe Spark for Higher Education, will expire after 12 months.

ExpressionsFormer students who had Expressions sites prior to August 1, 2021 can access an archived copy of their site information by logging into Expressions thru July 31, 2022

Printing - While former students can log into lab machines for a period of time, their printing accounts as active users are no longer. A guest print account will be needed. Instructions to create the account can be found on the Guest Printing page. 

Zoom - Former students will maintain their Syracuse University Zoom account, however, the account will be moved to a 'Basic' level account. The Zoom Basic account will no longer have the benefits of a Zoom Edu Pro license.

Faculty/Staff Inactive and Staff Retired

ESF Employee Inactive and Retired

Staff Inactive affiliations are acquired the day after the job end date, as determined by Human Resources, by former SU staff who leave the University for any reason, including resignation or retirement.

Faculty Inactive affiliation is acquired the day after the job end date, as determined by Human Resources, by former SU faculty who leave the University for any reason but have not retired

ESF Employee Inactive and Retired affiliations fall under these access rules. 

Former SU staff or ESF employees and faculty who have retired or left the University and SU faculty who have not retired lose access to IT resources, including email, the day after their last recorded day of work


None, former staff who have retired or left the University and former faculty who have not retired are unable to authenticate to IT resources. 
Faculty Retired

Faculty Retired affiliation is acquired by former SU faculty who have retired, including Emeritus faculty.

Retired SU faculty maintain access to many IT related resources unless noted. 

Faculty retired email access is maintained through yearly password change requirements. 

Note: Access to some resources, such as Adobe and Blackboard, are based on the user having previous access as an active faculty member. 

Printing - While retired faculty can log into lab machines, their printing accounts as active users are no longer. A guest print account will be needed. Instructions to create the account can be found on the Guest Printing page. 

Zoom - Retired faculty will maintain their Syracuse University Zoom account, however, the account will be moved to a 'Basic' level account. The Zoom Basic account will no longer have the benefits of a Zoom Edu Pro license.



Getting Help

Alumni and Inactive Students: For support of the information above, contact the ITS Help Desk  at 315.443.2677, help@syr.edu, or by stopping into 1-227 CST.

Former Faculty and Staff:  For support of the information above, staff and faculty should first contact their academic or administrative support personnel.

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