This page provides information regarding IT resources for former students, faculty and staff at Syracuse University after graduation, retirement, resignation, etc. 

IT Resource Access by Inactive Affiliation

Primary AffiliationAffiliation DetailsGeneral IT Resource AccessLimiting Exceptions
Alumni and Student Inactive

Alumni affiliation is assigned to former active students who have a graduated and completed a program of study at Syracuse University. This change typically occurs within 3 months of completion of the program of study.

Student Inactive affiliation is assigned to former SU and ESF active students that have discontinued their program of study and do not also have another completed or active program of study. This change from Active to Inactive occurs within 30 days to 2 years of the last academic term dictating by the school or college.

ESF Alumni are assigned Student Inactive affiliation. 

Former SUPA students are assigned the student inactive affiliation within 30 days of last academic term.

Former students retain access to IT resources for 12 months after the last term of attendance including but not limited to:

  • email
  • O365
  • MySlice
  • BlackBoard

See FAQ for more information about this policy.

Career Services for alumni in Handshake continues in perpetuity.  Please see Alumni Handshake Accounts for more information.


Adobe - Access to the Adobe Creative Cloud suite and its licensing ends after graduation or leaving the University. Cloud based assets and on-campus access to Adobe Spark for Higher Education, will expire after 12 months.

Google Workspace - Access to the Google Workspace for Education and use of the g.syr.edu for access and authorization to additional Google Services ends after graduation or leaving the University. Students will have a period of time of 90 days which begins at the end of last academic term date.  Before the 90 days pass, users can use Google's migration tool, Google Takeout, to migrate their data. This process is recommended by Google.

Printing - While former students can log into lab machines for a period of time, the printing accounts they had as active users are no longer usable. A guest print account will be needed to print. Instructions to create the account can be found on the Guest Printing page.

Qualtrics - Further information can be found on the Qualtrics FAQ Page.

RDS - Access to the Remote Desktop Service (RDS) is removed when your affiliation is Alumni or Inactive. 

Zoom - Former students will maintain their Syracuse University Zoom account until 12 months after the last term of attendance; however the account will transition to a Basic level account and will no longer have the benefits of a Zoom Edu Pro license.

Staff Inactive and Staff Retired

Faculty Inactive

ESF Employee Inactive and Retired

Staff Inactive or Retired affiliation is assigned the day after the effective date of retirement or resignation.

Faculty Inactive affiliation is assigned the day after the effective date of resignation by former SU faculty who leave the University for any reason but have not retired

ESF Employee Inactive and Retired affiliations fall under these access rules. 

SU staff and all ESF employees that resigned or retired and faculty that resigned lose access to IT resources, including email, the day after the effective date of retirement or resignation including but not limited to:

  • email
  • O365
  • MySlice
  • BlackBoard


No exceptions. Former staff who have retired or left the University and former faculty who have not retired are unable to authenticate to IT resources after leaving the University.
Faculty Retired

Faculty Retired affiliation is assigned to former SU faculty who have retired, including Emeritus faculty.

Retired SU faculty retain access to many IT related resources unless noted. 

Faculty retired email access is retained through yearly password change requirements. 

Note: Access to some resources, such as Adobe and Blackboard, are based upon the user having had access as an active faculty member. 

Printing - While retired faculty can log into lab machines, their printing accounts that they used as active users are no longer. A guest print account will be needed. Instructions to create the account can be found on the Guest Printing page. 

Google Workspace - Access to the Google Workspace for Education and use of the g.syr.edu for access and authorization to additional Google Services ends upon retiring from the University.

Zoom - Retired faculty will maintain their Syracuse University Zoom account, however, the account will be moved to a 'Basic' level account. The Zoom Basic account will no longer have the benefits of a Zoom Edu Pro license.

Getting Help

Alumni and Inactive Students: 

For support of the information above, contact the ITS Help Desk  at 315.443.2677, help@syr.edu, or by stopping into 1-227 CST.

Former Faculty and Staff: 

For support of the information above, staff and faculty should first contact their academic or administrative support personnel.