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S.U. Discounted Pricing 

In order to make it easier for everyone to comply with Syracuse University's ICT Accessibility policy, ITS has negotiated discounted pricing  with  Automatic Sync Technologies (AST) for providing captioning and transcription services.

Syracuse University and AST have worked together for over 12 years to offer high-quality, low-cost captioning services through integration with Ensemble Video.  With CaptionSync, AST services can now be incorporated into the workflow for captioning a wide variety of video formats for other platforms, such as YouTube, Vimeo, and Blackboard.  See the CaptionSync Services List for additional services.

  • You need live captioning for a Blackboard Collaborate session
  • You have a video in Kaltura that you would like to have professionally captioned.
  • You have a video on your YouTube or Vimeo channel that needs captions.
  • You have a video that will require audio description.
  • You would like to have a YouTube or Vimeo video that you do NOT own captioned.
  • You need live captioning for an event.

Syracuse University Accounts

Because this discounted pricing is based on volume we need a way to be able to track how much captioning we are doing across the University. We have set up a single, primary account for Syracuse University, and each department/unit that would like to take advantage of this pricing can request a sub-account. This will allow you to create and manage your own users, submit and track your own captioning requests, and handle your own billing, while still being able to take advantage of the volume pricing.

See the Current List of Syracuse University Sub-Accounts to find out if your department is already set up for a sub-account. 


Create an Account for your Department/Unit

To create a sub-account for your unit:

  1.  Go to the AST/CaptionSync login page and choose 'Sign Up Here'
  2.  Fill out the form using your own information under User
  3. Enter your department/unit billing information
  4. Enter Reference Code: Syracuse
  5. Click Apply for Account

Once your account is confirmed you can then use your dashboard to add users:

  1. Choose Settings
  2. Choose Manage Users
  3. Choose Add New User
  4. Choose level of access 

And that's it!


General Information

Syracuse University Discounted Pricing

Captioning and Transcription Services

Turnaround Time

Transcription and Captioning Price

(per minute)

Transcription Only Price

(per minute)

8 hours (Same Day)$3.24$2.55
1 Day (Rush)$2.64$1.95
2-3 Day (Standard)$1.89$1.50
4 Day$1.79$1.40
Extended *$1.49$1.20

Captioning ONLY

(Client provides text transcript)

$0.90--

*Extended pricing is the most economical option and is unique to Syracuse University clients. Turnaround time would typically be between 4-10 days and requests are routed to a junior transcribers pool. These would still be AST-trained, professional transcribers but would be less experienced than their normal transcriber pool.


Audio Description Services

ServicePriceNotes
Extended Audio Description$8.50/minute

Audio description services are provided in English

Static Text Alternative$4.00/minute

A static text alternative will be supplied when the video content is relatively static, such as with “talking
head videos.” In this case a single text description that applies to the entire video is returned.


Real Time Captioning and Text Interpreting Services

ServicePriceNotes
Remote Text Interpreting$60.00/hour

One-hour minimum charge, billed in 30-minute increments after first hour.

There is a $5/hour additional charge for providing captioning through Adobe Connect

Remote CART (English)$110.00/hour

One-hour minimum charge, billed in 15-minute increments after first hour.

There is a $5/hour additional charge for providing captioning through Adobe Connect.

An unedited  WebVTT file can be provided after the session for an additional $25 charge.

Graduation Captioning$125.00/hour

One-hour minimum charge, billed in 15-minute increments after first hour.

There is a $5/hour additional charge for providing captioning through Adobe Connect.

An unedited  WebVTT file can be provided after the session for an additional $25 charge.

Sports Captioning$125.00/hour

One-hour minimum charge, billed in 15-minute increments after first hour.

There is a $5/hour additional charge for providing captioning through Adobe Connect.

An unedited  WebVTT file can be provided after the session for an additional $25 charge.




Current List of Syracuse University Sub-Accounts


The following departments/units already have accounts on AST/CaptionSync. Please contact accessibleIT@syr.edu  if this information needs to be updated. If you do not see your department listed, contact your DSP or IT Director. 

Department/UnitCurrent Contact Name on AccountNotes
Burton Blatt InstituteDiana Foote
Center for Digital LiteracyMarilyn Arnone
College of LawJoel Whitney
Disability ServicesKala RoundsAlso listed as Office of Disability Services below
Enrollment and Student Experience (Division of Student Affairs/Communications)Carol MasiclatPlease contact Shannon Andre or Larry Quaglia
Public Affairs Electronic MediaBob Gerbin
Graduate SchoolGlenn Wright
Humanities CenterRoger Hallas
Information and Computing Technology (Maxwell)Stanley Ziemba
Information Technology ServicesPamela Thomas
Learning Environments and Media Production (Academic)Andrew Wowelko or Steven LoBello
LGBT Resource Center, Open DoorsNupur GokhaleI don't see any record of Nupur in the SU directory - is this account still needed?
Library Information TechnologyRussell Silverstein


Office of Disability ServicesKala E RoundsAlso listed as Disability Services above
Reading & Language Arts CenterMarcelle HaddixPart of School of Education
School of EducationJennifer Russo or Allison DevoeThey have two separate accounts listed - one should be Communications ?
Sport ManagementKim Desmond
Start-Up NYMirza TihicIs this part of Institute for Veterans and Military Families? Whitman?
Taishoff CenterDiana KatovitchPart of School of Education
University CollegeJennie McLaughlin
Whitman School of Management, Media TechnologyJim Vivenzio






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