Configure Apple Mail
There is a known issue configuring some Exchange accounts with Apple Mail in MacOS 10.14 Mojave and MacOS 10.15 Catalina. If you are unable to to update your password or configure your Exchange account in Apple Mail you can access your Syracuse University email by going to the web client at exchange.syr.edu or download the Microsoft's Outlook mail client at portal.office.com.
- Open System Preferences and select "Internet Accounts"
- Press the plus ( + ) button and choose Exchange out of the list
- Enter in your email address: <netid>@syr.edu
Choose "Configure Manually" as your log in option.
Enter in your NetID password.
- Choose what apps you would like to synchronize and then press done. Your Exchange email is now fully operational inside of Apple Mail.