Welcome to the SUMail home page at Syracuse University. This page includes details about our email systems including login, password, and support information.
Alumni Email Accounts
SUMail email addresses for alumni will be available for as long as SUMail remains the official Syracuse University email system; although Microsoft reserves the right to display advertisements to SUMail users whom are not current students. Contents in your alumni mailbox might be removed if your mailbox is not used for more than 12 months.
Don't Have a NetID? Alumni who don't have a NetID and wish to get a SUMail email account should contact the Help Desk at 315.443.2677 or email@example.com. If a NetID can be provided for you, you can go to http://netid.syr.edu to activate the NetID and then sign up for SUMail.
Alumni who do not currently have an account can visit netid.syr.edu, click on "Additional Services" and select "Sign Up For SUMail."
Even though your account will remain as long as SUMail continues to be the official email system, you still will need to keep up with your yearly password changes as you would have when you were a current/matriculated student.
If you forget to change it and your account has locked, or you have forgotten your password, do not hesitate to reach out to us at the listed contact information above!
Access After Graduation, Resignation, or Retirement
Syracuse University licenses email accounts for active students, staff, faculty, retired faculty (including emeriti), and also active associates whose role supports the University's mission. When a person is no longer in any of these roles, access to the mailbox may be removed.
For complete information, including how long you will have access after your status change, please view our IT Resource Access for Inactive Affiliations page on Answers.
Additional Support Pages
- SUMail Configurations
- Enable Forwarding in SUMail
- Creating a Rule to Delete Incoming Mail
- Securing SUMail After A Security Lock
- Connecting to a Shared Account in SUMail
- Syncing Handshake Calendar to SUMail
- Managing Junk Email Filters in SUMail
- How to recover deleted items in SUMail
- SUMail Limits