Syracuse University Remote Access (SURA) is a tool provided by Syracuse University to automatically configure a Windows PC to securely connect to university resources via Virtual Private Network (VPN). Using SURA you can access University network drives (H drive), connect to SU's VPN (virtual private network), use network printers at SU, and access your email via a web client. SURA is available by visiting sura.syr.edu.
The SURA tool is intended to be used for Windows 10. If you require a secure connection to access University resources via virtual private network (VPN) on a macOS device, please follow the steps on the Configure VPN on macOS page.
How to Use the SURA Utility on Windows
Download SURA to your Computer
Go to the SU Downloads page to obtain the SURA utility. When prompted, save the sura.exe file to a location you will be able to easily find again on your local computer (such as your desktop or documents folder).
Double-click on the sura.exe file. Enter your SU NetID username and password in the appropriate fields and click Connect.
Select an action
Depending upon your status with the University such features as Remote Desktop, Connect Drives, Open Email and Network Printing will be available through the SURA interface. Note: Green progress bars will appear under the Remote Desktop, Connect Network Drives and Open Email buttons while the SURA utility is verifying its connection to these resources. Greyed buttons mean you do not have rights to that function.
When available, SURA will provide you with access to the planned Outlook Web Access email. Clicking the Open Email button launches an Internet Explorer 7 Web browser window and (in the example below) displays Outlook's Web Access interface ( https://exchange.syr.edu/) . When prompted, enter your SU NetID username and password.
Printing to SU network printers from your remote computer is possible through SURA. You can find printers by the printer's Name or building Location. Please consult with your local IT staff to learn printer naming conventions used in your department. In the example below, a search for printers in the location "Maxwell" was done. Note: While the SURA utility will allow you to search all printers in the University's directory system, you can only print to printers to which you have been assigned proper permissions. Students can print to all ITS-supported public computer lab printers.
Printer Location Results
From this list you can identify printer(s) you can print to from University computers and add to your remote computer with a simple double-click. If prompted with a message "To use the shared printer?" click the "Install Driver" button. If you want to automatically connect to this printer, check the box at the bottom of the list.
Options and Settings
Several configuration options are available under the Tools > Options menu. (Recommended settings are checked by default.) In this window you can enable the automatic mapping of Network Drives and assign specific (alternate) drive letters to them on your remote computer. Any printer set to automatically be connected to through SURA can be removed as well.
Minimizing and Exiting the SURA Utility
When the SURA window is minimized or closed, all connections and functionality is maintained. You will see a small SURA icon running in the System Tray (icons to the left of the clock).
Exiting the SURA Utility (continued)
To fully disconnect the SURA utility and your remote computer from the University network, right-click on the SURA icon in the System Tray and select Exit and Disconnect. Vista users may see an error message when shutting down if SURA is not shut down first.