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Schools & Colleges Answers Documentation

Below you will find links to internal Answers spaces managed by individual schools and colleges throughout the Syracuse University community. If you need to contact any of these departments directly, please refer to the School and College Contact Information page

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The following pages are not managed by ITS and may require special permission to access. Users are encouraged to login with their NetID and password for the best viewing experience.

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Schools and Colleges IT Service Websites

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Contact Information

A comprehensive list of contacts for each school and college can be found here

School or CollegeContactHours
College of Arts and SciencesEmail: consult@cas.syr.eduWeekdays: 8:30 a.m. to 5 p.m.
School of Architecture

Email: archit@syr.edu

Andy Molloy, 315.443.3095

Weekdays: 8:30 a.m. to 5 p.m.
After hours: archit@syr.edu
School of EducationSOE IT Support Information:
Email (Preferred): soehelp@syr.edu
Call: 315.443.5002
Visit: 030 Huntington Hall

Weekdays: 8:30 a.m. to 5 p.m.

College of Engineering and Computer Sciencehttp://helpdesk.lcs.syr.edu;
Email: ecscit@syr.edu;
Call: 315.443.4308
Weekdays: 8:30 a.m. to 5 p.m.
Graduate SchoolCall: 315.443.2677; Email: help@syr.eduWeekdays: 8:30 a.m. to 5 p.m.
Falk College of Sport and Human DynamicsCall: 315.443.2677
Email: help@syr.edu
Weekdays: 8:30 a.m. to 5 p.m.
School of Information Studieshttp://ischool.syr.edu/itWeekdays: 8:30 a.m. to 5 p.m.
College of Law315.443.9561
lawhelp@law.syr.edu
Weekdays: 8:30 a.m. to 5 p.m.
Martin J. Whitman School of ManagementHelp desk: 315.443.2342
Email: wsmhelp@syr.edu
Weekdays: 8:30 a.m. to 5 p.m.
Maxwell School of Citizenship and Public AffairsICT Services: 315.443.3847
Email: service@maxwell.syr.edu

Weekdays: 8:30 a.m. to 5 p.m.

After hours: service@maxwell.syr.edu

S.I. Newhouse School of Public CommunicationsHelp desk: 315.443.2436 or newhelp@syr.eduWeekdays: 8:30 a.m. to 5 p.m.
College of Visual and Performing Arts

Log into SU’s web-based ticketing system, OrangeTracker, at http://ot.syr.edu/ and Create an Issue in the VPA IT Supportproject.

Email: vpahelp@syr.edu

Help Desk: 315.443.7295

Weekdays: 8:30 a.m. to 5 p.m.
University CollegeUC Help Desk: 315.443.4956
UC Online Support: uchelp@syr.edu

Weekdays: 8:30 a.m. to 5 p.m.
After hours: uchelp@syr.edu

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