Office 365 @ Syracuse

Office 365 Pro Plus symbol

Office 365 ProPlus Available at No Cost

SU is participating in the Microsoft Student Advantage program.  Through the program, current SU & ESF students (undergraduate, graduate, part-time, and non-credit) and SU staff and faculty  (Not ESF Staff or Faculty) can download and install Office desktop applications on up to five computers (PC, Mac) and five mobile devices (iPhone, iPad, Android).  Project Advance students are not eligible for Office 365 ProPlus. NOTE: ESF students may need to change their password if they have problems with downloading the app, or if there is a "Read Only" mode message.

Students can download Office 365 ProPlus using their SUmail student email account.  SU staff and faculty don't have SUmail email accounts but can download the Office applications using a special SUmail portal account (visit Office 365 ProPlus for Staff and Faculty through Microsoft Student Advantage).  Office applications installed through the Microsoft Student Advantage program remain activated as long as a student or staff/faculty remains eligible.  When you graduate or leave the university, the subscription will expire.  Students and staff/faculty must connect any device with Office 365 ProPlus to the Internet at least once every 30 days for an automatic license check.

What Applications are Available in Office 365 ProPlus?

Office 365 ProPlus includes:

ApplicationWindowsMaciOS (iPhone)iOS (iPad)AndroidWindows Phone

 OneNote is available for download on Mac, iPhone, iPad, Android and Windows Phone, but it is not part of the Office 365 ProPlus subscription.

Power BI

PowerBi Icon

Power BI is included with the Office 365 ProPlus subscription. Power BI is a suite of business analytics tools to analyze data and share insights. Users can monitor the health of their business using a live dashboard, create rich interactive reports with Power BI Desktop and access data on the go with native Power BI Mobile apps.

Sign In Support

If you are unable to sign in using your SU email and password simply change your password on the NetID self-service page. This will activate your account for Power BI access. Once your password is changed your account should be active at your next login. If you still cannot log in following your password change, contact the ITS Help Desk by emailing, by phone at 315-443-2677, or by stopping into 1-227 CST.

Power BI Desktop is available for download on Windows 7 and newer computers. Detailed instructions can be found in our Power BI Desktop Installation Guide.

Windows 10

Windows 10 Icon

Windows 10 is now included with the Office 365 ProPlus subscription for SU and ESF students. Complete instructions for downloading your copy of Windows 10 can be found in our Office 365 ProPlus Windows 10 Download Guide.

Where Can I Install Office 365 ProPlus?

Office 365 ProPlus is available on the following operating systems:

SystemOS VersionAdditional System Requirements
MacsOS X 10.10 or laterOffice 365 ProPlus for Mac System Requirements (under the "For business" heading, select "Office 365 ProPlus")
Windows*Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2Office 365 ProPlus for Windows System Requirements
iOS (iPhone)iOS 8.0 or later (requires iPhone 4, 4S, 5, iPod Touch 5th generation)Office for iPhone
iOS (iPad)iOS 8.0 or later Office for iPad Pro™ requires iOS 9.0 or laterOffice for iPad
Android (smartphones)Android KitKat 4.4 or later (on touch-enabled smartphones only)Office Mobile for Android Phones System Requirements

* Windows phones usually come with office apps pre-installed (Word, Excel, and PowerPoint are also available for Windows Phone through the Windows Phone Store)

How do I Download and Install Office 365 ProPlus?

The installation process will vary by device:

How do I Manage my Office 365 ProPlus Licenses?

You can manage the licenses you have installed for Office 365 ProPlus using your SUmail account (students) or (SU staff and faculty)

  1. Go to and select "Log into SUmail" (faculty and staff who are taking classes at SU should use:
  2. Login using your netid and password
  3. Go to "settings" in the upper right-hand corner (the gear icon next to your name)
  4. Select "Office 365 settings"
  5. Select "Software"
  6. Select "Office"

A list of computers where you have installed Office 365 ProPlus will appear.  Select "deactivate" next to the device to remove the license from that device and make it available for use on another computer.

What if I am No Longer a Current Student or Staff/Faculty?

The Microsoft Student Advantage Program, through which Office 365 ProPlus is being offered, is for current students and staff/faculty of participating Universities.  If you are no longer eligible for the program (you graduate or leave the university), there are consumer or commercial Office 365 plans available.  Once you are no longer eligible, Office 365 ProPlus will go into reduced functionality mode.  You will no longer be able to create/edit documents using Office 365 ProPlus.

Once you leave the University, you will have to buy the standard subscription.  The Office 365 Home Subscription is the most comparable to what you received with Pro Plus:

Note that eligibility for the Student Advantage Program may be verified at any time.

Learning to use Office 365 ProPlus 

Microsoft has prepared some quick start quides and tutorials to help users get started with Office.

Office for Windows

Office for Mac

Office for iPhone, Office Blog post on Office Mobile for iPhone

Office for Android, Office Blog post on Office Mobile for Android

Excel for iPad, Word for iPad, PowerPoint for iPad