Owners of Ensemble media must choose one of the following options to retain access to existing Ensemble media. 

Please note Kaltura is designed for streaming video that is actively in use; users that wish to retain video for archival purposes should contact their academic or administrative support personnel about arranging long-term storage.

Information Technology Services (ITS) has concluded a bulk-transfer of media from Ensemble to Kaltura as part of decommissioning the Ensemble Video Service. Users who did not complete the bulk-transfer steps prior to close of business on January 25th, 2021 did not have their media transferred and should follow the available transfer steps below


Ensemble media that has not been flagged for automated transfer or manually migrated to Kaltura will not be accessible once Ensemble has been decommissioned.


Instructions



Post-Transfer Checks for Bulk-Transfer Users

The bulk transfer process through a partnership with Kaltura has concluded. Where possible, users should upload their original recordings directly into Kaltura rather than download from Ensemble and upload to Kaltura. By design, Ensemble ingests the original file and then creates new versions compatible with web streaming before discarding the source file. If you still have a copy of your original video, it will be higher quality and is likely a better source for Kaltura to create its versions for streaming. 

Update locations where your Ensemble video is deployed (Blackboard, Answers pages, websites, etc.)

There is no automated method to update locations where your Ensemble video was previously deployed. Whether you've embedded your media in Blackboard or another website, used an Ensemble video in a PlayPosit bulb, posted links to videos in web pages, or emailed video links to colleagues, you'll need to re-distribute information and update locations to points to the new location of the video in Kaltura. 

Update Thumbnails in Kaltura

Thumbnails were note moved from Ensemble content. Kaltura will automatically generate a new thumbnail that can be managed by the media owner. You can quickly and easily update them by navigating to the 'Thumbnail' tab of Kaltura's edit area and choosing a new still from the video or uploading your own image. Detailed instructions are available on Kaltura's support site.



Manually Download Ensemble Media

As stated, users should upload their original recordings directly into Kaltura rather than download from Ensemble and upload to Kaltura where possible. By design, Ensemble ingests the original file and then creates new versions compatible with web streaming before discarding the source file. If you still have a copy of your original video, it will be higher quality and is likely a better source for Kaltura to create its versions for streaming. 

Please note that the download must be done on a per-item basis as users cannot bulk-download videos from Ensemble.


Log in to Ensemble and visit the library containing the file you need to transfer, selecting the download option under the desired video.

  1. Using the List View, the "Download" button is underneath the image thumbnail. 

    ensemble download button

  2. Using the Grid View, the download button is accessed by clicking the "Options" menu underneath the image thumbnail of the desired video.

    download via the dropdown



Uploading Media to Kaltura

It is possible to add video to your Kaltura library from a number of locations:

There are a number of ways to create or upload videos to your Kaltura media library. They are all available from the Add button wherever you access Kaltura.

Please note that uploads must be done on a per-item basis as users cannot bulk-upload media to Kaltura.

Complete instructions for uploading media to Kaltura and much more can be found on the Kaltura MediaSpace and Kaltura in Blackboard pages. 



Posting Kaltura Media to Blackboard

Regardless of how you add media to your Kaltura library, you can post it to your Blackboard course site or use the Kaltura MediaSpace to share outside of Blackboard.



Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677 or by emailing help@syr.edu. Hours of operation available at https://its.syr.edu/supportsvc.