Sign in and configure your account at https://syracuseuniversity.zoom.us/  go to your settings, In Meeting (Advanced), Enable Closed Captioning.

Select - Allow use of caption API Token to integrate with 3rd-party Closed Captioning services

Select - Enable live transcription service to show transcript on the side panel in-meeting.


When you start your meeting, the Live-transcription (closed captioning) is not automatically enabled for all of your meetings by default, you must enable them in order for your participants to have the ability to enable/view them.

  1. To enable live-transcription, first start your meeting
  2. Click on the "CC Live Transcript" icon in your Zoom meeting controls.
  3. From the pop-up panel, click the “Enable Auto-Transcription” button