Self-service printers are located in Bird library and Carnegie library. All libraries printers currently use Syracuse University’s PaperCut print management system to pay for printing. Syracuse University guests and visitors are able to use their guest printing accounts to pay for printing. Bird library also offers a large format printing option.
If a library printer creates poor quality printouts, bring the output to the Technology desk located on the 1st floor of Bird Library, or fill out the refund form online, and request a credit on your printing account. The poor quality printouts must be surrendered whenever possible to receive a refund. Refund requests typically take a few business days to process.
No Refunds
Except as noted above, no refunds are provided from the University's Print Management System.
Printouts should be retrieved from the printer immediately. No refund will be given if a printout is left on the printer and reported missing.
Incorrectly formatted print jobs (layout, orientation, single v. double sided, copies etc...) will not receive a refund.
Students who do not use all of their initial $40 credit will not receive a refund for any balance left on the account at the end of the school year.
Students who add money to their printing quota will not receive a refund for any balances left on the account at the end of the school year.
All student printing quotas are reset to $40 between the end of the second Summer Session and the beginning of the new academic year.
For troubleshooting purposes, all refund requests must be submitted as soon as possible or before the Technology desk closes on the same day your printing issue takes place .
By visiting the SU Print Management system, you can perform various tasks, including:
Funds can be added with cash ($5 increments only) in Steele Hall, room 206. |
Please note that libraries printers do not print to the edges of the paper (also known as full bleed). Default margins vary by printer.
The Department of Learning and Academic Engagement in Bird Library will gladly provide basic printing instruction for groups
Class/Department related printing payments (ITS Print Management Technical Team)
Funds can be added to an individual’s account, not a department. If you want to pay for a print job for an individual, send an email to the Print Management Technical Team (pmtt@syr.edu) with the Name and NetID of the individual, the amount to be added, the chartstring to charge and the person to notify for the Journal Entry. Once the funds are added, you will be be notified. The person will then be able to login wherever they like to print with the additional funds.
It can take a few days for the request to be processed, so you'll need to get requests in as soon as you have the necessary details.
For printing tips and general troubleshooting information regarding libraries printers, please see our Libraries Printing Tips and Troubleshooting page for more information.
Printer Name | Location | Cost | B&W/Color | Paper |
---|---|---|---|---|
lib-bird-0 | Lower Level | $0.04 per sheet | B&W | 8X11 |
lib-bird-1A | 1st Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird-1B | 1st Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird-1C | 1st Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird-1-plotter 1 | 1st Floor | $3.00 per foot (priced by longest side) | Color | 36" Wide, Matte White Paper |
lib-bird-1-plotter 2 | 1st Floor | $3.00 per foot (priced by longest side) | Color | 36" Wide, Matte White Paper |
lib-bird-2 | 2nd Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird-3 | 3rd Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-bird-4 | 4th Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 |
Printer Name | Location | Cost | B&W/Color | Paper |
---|---|---|---|---|
lib-carn-2 | 2nd Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 | ||
lib-carn-3 | 3rd Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 |
Printer Name | Location | Cost | B&W/Color | Paper |
---|---|---|---|---|
lib-sloc-3 | 3rd Floor | $0.04 per sheet | B&W | 8X11 |
$0.08 per sheet | B&W | 11X17 | ||
$0.25 single-sided, $0.30 double-sided | Color | 8X11 | ||
$0.50 single-sided, $0.60 double-sided | Color | 11X17 |
Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports macOS Yosemite and newer.
lib-sloc-3 (King & King Library)
Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation. |
Check that Use is set to Secure AirPrint.
If Secure AirPrint is not displayed:
|
Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports Microsoft Windows 7 and newer.
Download and run this Mobility Print Printer Setup (pc-mobility-print-printer-setup.exe).
lib-sloc-3 (King & King Library)
Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation. |
Print your document.
To add more printers, run the downloaded Windows Printer Setup again and repeat steps. |
Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports iOS 9.2 and newer.
Tap or Print.
If you can’t find the print option, check the app’s User Guide or Help section. Not all apps support AirPrint. |
lib-sloc-3 (King & King Library)
Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation. |
Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports Android 4.4 and newer.
Print your document. When prompted, enter your netid and password.
The way you print is different depending on the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon ![]() |
lib-sloc-3 (King & King Library)
Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation. |
Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports Chrome OS with Chrome version 43 and newer.
Select a printer from the list.
Make sure you select a Mobility Print printer as identified by the PaperCut icon ![]() |
lib-sloc-3 (King & King Library)
Color auto-detect is on by default. You must select a 'black and white' option before printing in order to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in your document. No refunds will be provided in this situation. |
When prompted, enter your netid and password.
If you select the Remember me checkbox, your device will remember your login details for that printer for one week. |
This feature is currently limited to B&W double-sided printing only. |
Include the file/s you wish to print as an attachment (you can attach more than one document in the same email).
Acceptable files include Microsoft Office (docx, xlsx, pptx etc…), PDF and image files (jpg, png, tiff, gif etc…). Adobe Creative Cloud/Suite files are not supported. |
Libraries email-to-print printers are:
Save your document as a PDF file. |
Actual Size Printing - If the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed. |
Under Name, type anything to rename the preset. Click Save then OK.
If 'The width of a paper size should be equal or smaller than its length' message appears, select OK. Then, select OK in the Custom size window. Go to the Layout/Output tab and under Roll options, select Rotate by 90 degrees. Under Orientation, select Landscape. Proceed to step 10. |
If you need cut marks, select the Layout/Output tab. Under Roll options, select crop lines. |
In the main Print window under Page Sizing & Handling, select Fit.
Actual Size Printing - Select Actual size here if printing actual size and you followed the tip in step 8 above. |
If checked, make sure to uncheck the option that says Choose paper source by PDF page size. |
Save your document as a PDF file. |
Actual Size Printing - If the job needs to print in actual size, add 1 inch to your original width and height. Actual size printing will not work if your original width is 36 inches and/or the original job is not the actual size needed. |
Under Name, type anything to rename the preset. Click Save then OK.
If 'The width of a paper size should be equal or smaller than its length' message appears, select OK. Then, select OK in the Custom size window. Go to the Layout/Output tab and under Roll options, select Rotate by 90 degrees. Under Orientation, select Landscape. Proceed to step 10. |
If you need cut marks , select the Layout/Output tab. Under Roll options, select crop lines. |
Actual Size Printing - Make sure Scale to Fit Media is unchecked and you followed the tip in step 8 above. |