Problem Description

Need help with Blackboard? Find contacts here.

Blackboard Support Contacts

General Help

Phone support is available at 315.443.2677. If you call after hours, you will have the option to leave a message with support staff.

Note that users are welcome to email help@syr.edu 7 days a week, 24 hours a day.

DayPhone Support Hours
Sunday8 a.m. - Midnight
Monday8 a.m. - Midnight
Tuesday8 a.m. - Midnight
Wednesday8 a.m. - Midnight
Thursday8 a.m. - Midnight
Friday8 a.m. - 5 p.m.
Saturday8 a.m. - 5 p.m.

College of Law

E-mail lawhelp@law.syr.edu

Phone: 315-443-9561

iSchool

Email: iSchool IT Support.

Newhouse

E-mail: Newhouse Help 

Phone: 315-443-2436

School of Education

E-mail

soehelp@syr.edu

Phone315-443-5002

Fall/Spring Hours

8:30 am to 5 pm (Monday through Friday)

Summer Hours

8:30 am - 4:30 pm (Monday through Friday)

In-Person Support

030 Huntington Hall

Whitman School

E-mail: wsmhelp@syr.edu

Call: 315-443-2342

University College Student Help

The UC Online Help Desk is available to students and faculty enrolled in or teaching University College online courses.

Email

uchelp@syr.edu

Phone

315-443-4956

Hours

Monday thru Friday, 8:30 a.m. to 4:30 p.m. EST

In-Person Support

University College, 700 University Ave., Suite 226

Other Users Support

Guests and users not directly affiliated with Syracuse University: contact the instructor/leader of the course or organization in which you are enrolled.

Sources and Relevant Links

ITS Support Services

SU's School & College Support Information