Blackboard Learn Logo

Problem Description

Common issues and resolutions regarding login problems and error messages when accessing Blackboard.


Blackboard User Name and Password

Login Error Messages

"Could not login. Valid authentication credentials were not provided."

Please note that once you have completed activating your NetID it may take up to 24 hours before your Blackboard account is created

To sign a Blackboard FERPA Release form, visit the ITS Support Service Center, Room 1-227, Center for Science & Technology / Life Sciences Complex on North Campus. Proper identification (SUID card) is required

"An error occurred while the system was processing this login request."

Sources and Relevant Links

Supported Browsers
Enabling Cookies

NetID Services