This page will outline changes that are coming to the Orange Tracker (OT) system as well as any upgrades.
Custom Field "Department Name" Changes (Completed)
We are updating the “Department Name” custom field in the OT system to match the current department list at Syracuse University. Updates will be made on Tuesday January 19th, 2021 at 8am.
The “Department Name” custom field was created many years ago and the list of departments was incomplete and now has become dated. This became an issue as we found not many projects wanted to use the field because it did not have the right values. To update the custom field, we are partnering with Enterprise Process Support (EPS) to deliver a list of departments based from the Peoplesoft system to bring almost 200 department names to the OT custom field. This is part of an initiative to bring standardization and use authoritative sources within the OT system.
To help organize this new list of departments, we will add the derived organizational unit (OU) as a prefix to each department. For example, “Biology” will be renamed to “AS-Biology”. This will group all the Arts and Sciences (AS) departments, and other OU departments together to help locate the correct department.
We are also removing the dormitory names in this department list. There is no need to have these values in this custom field.
These changes will be made on Tuesday January 19th, 2021 at 8am. There are about 300 issues throughout OT currently using this custom field. All these issues will be edited in the background in a non-disruptive way. We will ensure you or anyone involved with these issues will not be notified of the change. Once the change is complete, feel free to use the Department Name custom field for your project.
Update Clone Features (Completed)
Within Orange Tracker (OT), there is a "Clone" feature that will quickly create a duplicate of an issue within the same project and link to the original issue. This is a standard feature within the system and is located under the More button. This feature has been very useful to a number of OT users. Our documentation on this feature is listed here: https://answers.syr.edu/x/a4s7
In addition to the Clone feature, we also have a plugin called Clone Plus installed in OT. This plugin gives us the same clone functionality plus enhanced options like:
The Clone Plus features are also under the More button, labeled Clone+ and Clone++. We have documentation on this plugin here: https://answers.syr.edu/x/pY07
Currently we have developed a few items that use this Clone Plus plugin, all of these are under the More button:
With the addition of this plugin, we now have multiple features that basically function the same. In order to streamline our OT system and make it easier for the users of the system, we have planned the following steps:
Step 1 (Scheduled 04/16/2019): Completed
Step 2 (Scheduled 05/16/2019: Completed
These change should make it easier for the user to choose the right cloning feature.