Before you connect

If you are connecting from a Windows computer

Download SURA to your Computer

SURA Web Site

Launch SURA

SURA Launch image

Enter your office computer's name in the Remote Desktop section of SURA

SURA Connect box

Enter your email address in the user name field, your NetID password in the password field.

Credentianls dialog

You will be warned that "The certificate is not from a trusted certifying authority".

Certificate not trusted warning


If you are connecting from a Mac computer

You will need to connect to SU's VPN, then you can use Microsoft Remote Desktop to control your office computer.

  1. Make sure you are running the current version of Microsoft Remote Desktop (MRD), available from the App Store. It is free to download and use.

  2. Instructions for downloading and installing the VPN are here:
    https://answers.syr.edu/x/1QIO

  3. Create a new session in MRD using the image below as a template.

Remote Desktop Dialog

    1. Connection name is a name meaningful to you.
    2. PC name is the Full computer name of your office computer.
    3. Username is your @syr.edu email address.
    4. Password is your NetID password.

Once you create it click the red button in the top left to save it, then double-click the session to start it.