Learning Environments provides technical support for academic events and media production on main campus. This fee-based support, includes a wide array of Audio/Visual services for faculty and staff. Please note that priority is given to academic based events and classes. Consulting and referral services are also available for events that LEMP is unable to support. More information on event and media production support can be found below.
To request support from Learning Environments' Academic Event and Media Production support group please fill out this online form: Events and Media Production Request Form.
For more information or questions regarding LEMP's services please contact the ITS help desk at 315-443-2677 or email@example.com
Information Technology Services (ITS) offers a suite of services for the recording, editing, producing, and hosting of classroom, online, and hybrid instruction. With advanced skills in film, animation, 3D-modeling, linear/non-linear editing, and video production, the professional and student staff from the Learning Environments and Media Production (LEMP) team can help instructors and course coordinators create programs that will help students succeed.
This studio is fully equipped with top of the line recording equipment for online course content. Included is truss lighting, multi-cameras, audio/video mixing boards, green screen backdrops, and several computers for complete content creation. The studio is flexible and can be set-up in multiple ways:
LEMP works closely with Online Learning Services (OLS), to help you use multi-media learning objects to enhance teaching and learning. Recording time can be requested using the Events and Media Production Request Form. LEMP and OLS will set-up a preliminary meeting to discuss the content you are recording, how to record it in the studio, and if any editing is needed before posting it.
Information regarding social distancing and other studio operating procedures can be found in the Academic Media Production Studio - Fall 2020 Operating Plan.
Classroom Video Recording
LEMP provides single camera 1080p HD video recordings. Videos can be uploaded online, burned on DVDs, or digitally transferred. Multi-Camera recordings and editing can be requested based on LEMP's availability. Please note that these recordings are meant for archiving; LEMP does not offer live video streaming.
If videos are uploaded to Ensemble, an organization/library will need to be provided. If there is no preexisting library, one can be requested through Online Learning Services.
Please note that it is the University’s policy that all public-facing videos need to be captioned. The University is contracted with Automatic Sync to provide special rates for captioning. More information regarding captioning can be found by visiting Video Captioning Resources or contacting ITS Accessibility (accessibleIT@syr.edu).
If additional editing is needed on a video, a request can be made through the Events and Media Production Request Form. LEMP uses Adobe Creative Cloud to edit videos. This includes video/audio enhancement, graphics/animation, adding presentation materials, and other editing services. Please note that the client is responsible for providing all material they want edited in the video. Adjustments are limited based on the quality of the material provided.
One month or more preferred. Classes are supported at the discretion of LEMP based on availability.
Academic events supported by LEMP includes technical support for CART, public address systems, display/projection systems, classroom A/V systems, and other presentation based technology. Please note that LEMP does not support video streaming or video conferencing for events.
LEMP supports the technology portion of CART (Communication Access Real-time Translation). This includes providing a remote transcriptionist with audio and displaying the transcription onsite. A transcritpionist will need to be requested separately to transcribe the in room audio. If needed, LEMP can refer you to available transcriptionists after filling out the Events and Media Production Request Form.
There are different ways to display CART. Some rooms are equipped with Wall-Mounted Displays or Multi-Window Displays (CART displays underneath main projected source). For rooms without a CART Display, a mobile LED screen/projector will be used. CART Equipped Spaces gives a list of rooms with integrated CART displays.
Public Address System Support
LEMP is able to support permanent and temporary PA systems. For technology-equipped spaces, LEMP can provide additional microphones and adjust audio through the use of a soundboard. For unequipped spaces, LEMP may be able to add powered speakers and wired/wireless microphones. Please note that the amount/type of speakers and microphones used is dependent on what the space allows and is at the discretion of LEMP.
Display/Projection System Support
Mobile LED displays and projection systems can be added to events held in spaces without an AV system. In addition, a laptop for display may also be requested, however, the client must provide the material being displayed. The size, number, and type of displays will need to be coordinated with LEMP ahead of time.
Support is offered for events that need assistance with an existing AV system in a classroom. More information on the technology in registrar classrooms can be found on the Classroom Resource Guide. If only training is needed, a request can be made through the Training Request Form.
Presentation Technology Support
This support includes additional technology for presentation based events. Presentation remotes, podiums, and other technology may be requested through the Events and Media Production Request Form. Please note that support may need to be referred based on LEMP's availability and inventory.
For events LEMP is unable to support, referral and consulting services are offered. This involves coordination of equipment and technical assistance provided by outside vendors and other groups on campus.
Two weeks or more preferred. Events are supported at the discretion of LEMP based on availability. Adequate lead time is necessary to provide quality technical support services. One hour is the minimum set up time required for events.