Please review S0106 - Secure Data Access Standard for your data access requirements. Most access requirements can be accomplished with Basic or Level 2 Data Access. Employees seeking access to university  confidential and/or enterprise data from off-campus and/or unmanaged system (Level 3 access) need to obtain approval from their department authorizer and attend a Secure Data Access Training session. 

Free phone support for remote access-related problems is available during normal University business hours for employees using the supported secure data access hardware and software. Call 315-443-2677.