Migrating from your existing tenants to the new universal tenant can provide a wealth of benefits. As the new tenant is connected to AD, you will be able to share form ACL's to any existing users and groups. Such examples may include restricting form completion to a certain group, or sharing form edit privileges to a specific user. Another benefit of the universal tenant is consolidation of all your forms if you have accounts in multiple tenants.
If you tenant contains generic accounts with forms, they will need to be taken over and migrated to an existing user in AD. The forms can be shared accordingly to allow for editing and submission retrieval if desired. This ensures that forms have a true owner, not a generic one.
Users will have to adjust URLs on any existed forms (embedded, etc).
If old submission data is required, export to excel using the Submission legacy. How to export the data is outlined in the last section below.
This is YOUR pre-migration archive.
It is suggested that you rename this file to "<ApplicationName>-premigration-archive.zip", as you will be downloading another copy in the later steps.
Login to your old tenant, and select Download on your cleaned application that needs to be migrated. This allows for saving the full application and it's contents to a ZIP file on your local computer.
It is suggested that you rename this file to "<ApplicationName>-clean.zip", as to not interfere with the pre-migration copy downloaded in the prior steps.
If specific Forms need to be migrated from an Application that is not being migrated, find the individual Form and click Download. This will give option to save the form to a ZIP file on your local computer.
Log into your old tenant as the tenant admin or owner of the form desired to retrieve submission data
If you attempt to retrieve the submission data as anyone other than the owner of the form (i.e. Tenant Admin), you will get a corrupt Excel file when exporting and it will not be able to be opened!
If you are logged in as the tenant admin and are retrieving data from the other user's forms within your tenant:
If you are a Tenant Admin and do not follow through this process, you will get a corrupt file when you export! Be sure to allow permission to the submissions to be able to properly export the data using the process below.
Please Note: Submission data can not be imported into the new SUFS universal tenant. If submission data is required, it must be saved via the process above and new submission data will be generated after migrating.